Case Study:
Privileged Access Management (PAM)

Upgrading PAM and Automation to Comply with New Telco Regulations

Discover how we helped a major telco company implement a comprehensive security solution to achieve greater compliance and enhanced data protection.

The Problem

Our client, a leading telco provider, needed to comply with telco regulations regarding security and adhere to the new compliance requirements set by IMDA (Infocomm Media Development Authority). Their mobile division's infrastructure required robust security measures, including Privileged Access Management (PAM) to enhance authentication management and automation.

They also required workforce transformation across their entire mobile division and external infrastructure support teams.

The Solution

To address the client’s security and compliance needs, our team implemented a comprehensive solution consisting of access control and automation.

Access Control:

1. Authentication & Access Management

We implemented privileged access management features, leveraging advanced authentication techniques for AAA (Authentication, Authorization, and Accounting). The solution included encryption and cryptographic algorithms to meet telco regulations, specifically IMDA regulations.

2. Privileged Identity Access Management

We ensured that privileged identities were effectively managed and monitored to enhance security and mitigate risks.

3. Risk Assessment

We conducted a thorough assessment of their security landscape to identify vulnerabilities and implement appropriate risk mitigation measures.

Automation:

1. Automate Security Compliance

We deployed Red Hat Ansible to automate security compliance processes. This helped streamline security configurations, ensuring adherence to best practices and regulatory requirements.

2. Reduce Human Error

By automating routine tasks and device updates, we minimized the risk of human error and improved overall system reliability and security.

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